Short answers. If yours is not here, it is on the Problems & Fixes pages — search that first.
MOQ depends on the spec. Standard catalogue reels start from a single reel; custom board, bin and packing start at a metre count we quote per project.
Yes — a cut length or a short reel for evaluation, sent to the address you nominate. Custom samples confirm bin, CCT and CRI before production.
Standard catalogue stock ships fast; custom runs follow the tooling and bin-availability schedule. The exact date goes on the quote — plan the shipment from there, not from a rule of thumb.
Usually. Send the datasheet, the label photo or the physical board. We match mechanics, optics and protection, and tell you plainly where a better option exists.
Yes, matched to the strip: CV DC driver at 1.3x load, DALI / 0-10V / DMX controllers where the project needs them.
Standard warranty is stated per product page. It covers manufacturing defects, not installation errors — which is why the installation guides here exist.
Yes — production is available from both China and Vietnam. Tell us the target market, duty position and delivery date; we quote against that, not against a default.
Yes: label, reel length, packing, connector and PCB width can all be specified. This is what the Custom / OEM / ODM page is for.
Built entirely to your specification: PCB layout, LED type and density, CCT, CRI, voltage, power, IP rating, connectors, labeling and packaging.
Per your specification · DC5V / 12V / 24V / 48V — per your specification · IP20–IP68
Send the quantity and the market. We quote against this spec, with the tolerances written in.